The general rental conditions of EV Camper apply to all agreements between EV Camper BV (hereinafter also referred to as 'lessor', 'we, 'us' or 'our'), and the (legal) person who rents a vehicle from the lessor (hereinafter also referred to as 'lessee', or 'you'). These rental terms and conditions can be viewed on the website www.EV-Camper.eu and filed with the Chamber of Commerce. The conditions are written in normal language as much as possible, but unfortunately sometimes we cannot escape using legal language.

The rental conditions are available in Dutch, English and German. In case of discrepancies or contradictions between the Dutch version of these general rental conditions and versions in other languages, the Dutch text shall prevail. The Dutch version of these general rental conditions is the official and binding version for all parties.

What can you expect from us as a landlord?

EV Camper ensures that the electric campervan (hereinafter referred to as 'campervan') you have booked is completely ready for use at departure, is clean and well maintained, has a full battery and meets all legal requirements. In addition, we ensure that a complete inventory is present. An overview of the inventory can be consulted on the website, and you will also receive an email in preparation for your trip. If you have booked options, we will of course make sure they are present at departure.

What do we expect from you as a tenant?

From you as a tenant we expect above all that you use the campervan for its intended purpose, and that you treat it properly and carefully. And that in case of problems you consult with us about a solution.

Of course, in order to be able to take the campervan with you, the payment of the rental fee and the deposit must be paid. Furthermore, the renter needs a valid European passport and driving license during the entire rental period. We will make a copy of both, which will be destroyed after the booking.

The campervan may only be driven by the renter himself or registered fellow traveler(s). You may only use the campervan yourself, and therefore not use/loan or (sub)rent to third parties. Drivers must have held a valid European driver's license (category B) for at least 2 years and be 22 years of age or older, unless we agree otherwise. We also make a copy of the driving license of co-drivers, which is destroyed at the end of the booking.

You use the campervan carefully, safely and exclusively as a camper. So illegal activities, transportation of hazardous materials, towing other vehicles, transportation of goods or people for payment, use for training, driving lessons, competitions or rallies and anything else you can think of that has nothing to do with camping are not allowed. The campervan may also not be driven on bad or unpaved roads for long periods of time.

During the rental period, you take good care of the campervan, and you abide by any instructions given by EV Camper. You do not use the campervan in a way that is or could be contrary to the interests of the landlord.

The driver of the campervan does not use alcohol, drugs or medications that affect driving while and before driving the campervan , and always abides by the traffic regulations as they apply in the country in which the campervan is located.

No smoking is allowed in the campervan and the campervan must be returned clean, smoke, hair, and odor-free at the end of the rental period.

If you suspect that damage or a motor or mechanical defect has occurred while using the campervan, always contact us immediately for consultation and further instructions.

The use of the campervan, its inventory and accessories, is at the tenant's own risk.

Booking

Booking a campervan is done through a booking on our website www.EV-Camper.eu or through a personal request. The booking includes the time of pickup and return, personal information of the renter and fellow traveler(s), additional options booked, rental fee, deposit and payments received.

By placing a reservation and making a 30% deposit, you, the tenant, declare that you agree with these general rental conditions and that you have received a copy thereof. The reservation is final once the deposit has been received, and the reservation has been confirmed by EV Camper.

A reservation through www.EV-campervan.eu counts as a legal agreement of will. A reservation is not without obligation and is considered as a declaration of intent by the lessee to enter into an agreement with the lessor based on these rental conditions. The agreement between landlord and tenant comes into effect after the landlord has confirmed the reservation.

Payment

When placing the booking you make a down payment of 30% of the rent. The remaining 70% you pay no later than 30 days before the booking begins. If you place a booking that starts within 30 days, you pay the full rent immediately. The deposit must be paid no later than the time of departure.

When the campervan is picked up, the total rental fee and security deposit must be paid. Upon return of the rented campervan at the end of the rental period, after any deduction of charges and/or fees for damage, cleaning and/or other outstanding charges, the deposit will be returned to the renter in the same manner in which the deposit was paid by the renter.

Should payment not be made by the tenant by the date specified in the booking, EV Camper has the right to unilaterally cancel the booking. The claim of outstanding payments may in that case be transferred to a collection agency. The resulting (extra) judicial costs as well as the due legal interest are entirely for the account of the tenant.

Cancel

Of course it is not to be hoped, but it can always happen that you have to cancel your trip for whatever reason. Cancellation may be made by email to info@ev-campervan.eu and is final once the cancellation has been confirmed by us. The cancellation date is the date of receipt of the email by EV Camper.

Unfortunately, there are fees associated with cancellation, and they increase as the departure date gets closer. Cancellation fees are calculated as a percentage of the total rental price, and are as follows:

• More than 12 weeks before departure: 30%

• 12 weeks or less before departure: 60% 

• 6 weeks or less before departure: 90% 

• 1 week or less before departure: 100%

Should you wish to return the campervan earlier than the end of the rental period, you will not receive a refund of (part of) the rental price. Cancellation insurance is recommended at all times.

Picking up the campervan

Collection of the campervan can be done at fixed times indicated in the booking. The rental period begins and ends at the times indicated in the booking.

Upon pickup, you will get a clear explanation of how everything works, and receive a clear manual. Together we walk around the campervan to record any damage, if necessary with photos. Of course, we make sure that all formalities are in order (registration certificate, insurance).

Finally, we go through the campervan checklist, and record everything neatly. The checklist is signed by both landlord and tenant. When returning the campervan , we take out the checklist again, and complete the booking together.

If for any reason we are unable to provide you with the rented campervan on time, we are entitled to provide you with a replacement campervan within 48 hours, and otherwise to dissolve or declare the agreement null and void without court intervention. The rental fee will then be refunded plus a compensation of €15 per day that the renter was unable to use the campervan. 

Submission of the campervan

Unfortunately, all good things come to an end, so at the end of the rental period the campervan must also be returned. The latest time for this is indicated in the booking, but it is always nice to receive a quick note of the expected arrival time.

The campervan must be returned in the same condition as it was received with a battery at least 80% filled. If the campervan is returned unclean or insufficiently clean in our opinion, the cleaning costs will be at least € 50. And if you have made a mess, extra costs may be charged for serious contamination.

When you return, we walk around campervan together again, and fill out the checklist we also filled out when you left. If necessary, we also take pictures again. If the battery is not 100% full, we note the remaining percentage. The charging costs for the remaining portion are borne by the renter. Finally, we both sign the checklist again for approval.

If, when the campervan is returned, it appears that there is damage to the campervan, or if parts of the inventory are not present and/or damaged, the cost will be charged, up to a maximum amount in accordance with the excess.

If the campervan is not returned on time to EV Camper , the use ends at the time specified in the booking, while the provisions of these rental conditions remain in force. In case of late return, the landlord is entitled to charge the tenant for additional expenses for the period that the campervan was returned later. In addition, we are entitled to charge you for all damages caused by not returning the campervan on time, including all ancillary costs. This includes rental costs, expenses for accommodating the new tenants, additional personnel costs, hiring costs and any additional travel costs that may have to be incurred.

Insurance, damages and deductible

Our campervans have comprehensive insurance, with coverage in all countries as listed in the International Certificate of Insurance (the "green card"). All countries within this coverage may be visited with the campervan, with the exception of countries subject to a negative travel advisory code orange or red during the rental period (see www.nederlandwereldwijd.nl/reisadvies).

The insurance provided by EV Camper has the following coverage:

• Legal liability

• Casco

• Damage to occupants

• Breakdown assistance including replacement transportation or accommodation

Breakdown assistance is provided through the emergency center. Necessarily incurred hotel costs/ cab costs must always be coordinated in advance with the emergency center. Personal damage is not covered, and for this we recommend travel and/or cancellation insurance.

The renter's own risk is € 1000 or € 1250 (for drivers under 24 years of age) per vehicle per rental period per damage event, regardless of the question of fault. The renter shall pay a deposit in the amount of the excess before the rental period begins.

As a tenant, in the event of damage to the campervan, the inventory and/or (property of) third parties due to loss, theft, a traffic accident, mechanical defects, seizure, or a one- or two-sided claim, whether intentional or unintentional, you are liable for a maximum amount in accordance with the excess. Damages for which you are liable will be deducted from the deposit. Damages and/or costs caused by persons not mentioned in the booking will be recovered in full from the renter.

In case of damage to the campervan as a result of a (too) empty battery, improper use of the campervan, negligence and/or failure to follow the instructions of the rental company, the renter will be held liable for a maximum amount in accordance with the excess and any additional compensation.

Damages include the negative consequences of the bonus/malus step loss on the insurance premium due to a collision, accident or two-way claim caused by the renter or a registered co-driver.

In the event of damage, always report it immediately to EV Camper, and follow our further instructions on damage control. In the event of a traffic accident, you are obliged to complete the European claim form and, if necessary, have the police report drawn up.

In the event of a breakdown or damage to the campervan, making it unfit for use as campervan, you as the renter remain responsible for the vehicle until the repatriation of the vehicle to the Netherlands has been arranged by the rental company.

If seizure takes place by police or judicial authorities because, in their opinion, narcotics/drugs are being transported by the renter with the campervan , reckless driving behavior with the vehicle has been shown, the renter has been negligent in the management of the campervan or a crime has otherwise been committed, the renter shall be obliged to pay full compensation for damages suffered by the rental company. The (extra)judicial costs to be incurred by the lessor shall be borne entirely by the lessee.

Also costs resulting from breakage, loss and/or theft caused by negligence of the renter, will be recovered from the renter at all times.

(Fire) damage caused by smoking or use of open fire in the campervan by or under the responsibility of the renter or his fellow traveler(s), will be fully recovered from the renter.

If the campervan can no longer be used as campervan due to breakdown or malfunction, we will gladly look for a suitable solution together. However, this can never be a reason for the renter to claim a refund of the rental fee or part thereof.

Landlord shall never be liable for any personal, immaterial, material, consequential or personal injury of the Tenant or fellow traveler(s) caused by the use of the campervan, mechanical failure(s), a traffic accident, or a one-way or two-way accident.

Usage and repair costs

Costs directly related to the improper use of the campervan not in accordance with its purpose, including use of improper loading equipment, repair of tires, glass and mirror damage, fines, court costs, etc., shall at all times be borne by the renter.

Breakdown assistance for flat tires, glass and mirror damage, use of improper charging equipment, loss of key, and battery drain due to the renter's own fault will be the responsibility of the renter at all times.

Where applicable, the number of free mileage is included in the booking. If you use a charge card from EV Camper , the costs incurred will be deducted from the deposit afterwards, and charged additionally if necessary.

Having defects repaired or repair(s) made by the tenant on their own initiative, without prior permission from the landlord, will unfortunately not be reimbursed by us. However, we are always willing to hold reasonable consultations about this.

The repair costs incurred, for which permission has been obtained from the lessor, will only be reimbursed by the lessor upon presentation by the lessee of the original itemized bills (in the lessee's name), as well as upon presentation of the replaced defective parts. Failure to produce the aforementioned bills and/or replaced parts entitles the lessor to withhold reimbursement. Reimbursement of bills paid in foreign currency will be made at the middle rate of the respective currency on the date of handover of the bill by the Lessee to the Lessor.

Deficiency

The landlord shall be entitled to terminate the rental agreement at any time without judicial intervention, if, in its opinion, the tenant is not using the rented property in a careful manner or the tenant is not fulfilling its obligations to the landlord, in which case the landlord shall be entitled to immediately take possession of the rented property, without prejudice to its right to compensation.

Regarding the shortcoming: 'the inability to deliver a campervan', the lessor has the right to deliver a comparable campervan . This will meet at least the specifications of the original campervan, but type, layout and color may differ.

The lessor shall never be liable for any costs resulting from the inability to deliver the campervan on time or at all, caused by a defect on the campervan, force majeure or circumstances beyond the lessor's control, as a result of which the vehicle can no longer be used for its intended purpose.

In the event of dissolution, or partial dissolution, of the rental agreement due to the inability to deliver the campervan on time or at all, due to a defect in the campervan, force majeure or circumstances beyond the control of the lessor that prevent the campervan from being used as campervan , the lessor will refund all or part of the rent paid to the lessee.

Other provisions, applicable law and disputes

EV Camper BV is located in Amersfoort, The Netherlands and registered with the Chamber of Commerce under number 93949448.

The rental conditions of the lessor and the agreement concluded between the lessor and lessee are exclusively governed by Dutch law. Disputes arising from the rental conditions of the lessor and/or an agreement between the lessor and the lessee shall be submitted exclusively to a competent Dutch court.

Deviations from the booking and/or the rental conditions are valid only if they have been agreed in writing by the landlord and the tenant.

In case of negligence, deception, concealment or wrongful and/or reckless acts by the tenant, the landlord has the right to terminate the rental agreement, confiscate the campervan and recover damages from the tenant.

In addition to the rental terms, the privacy provisions listed on our website apply.